Frequently Asked Questions

Find answers to commonly asked questions about your stay at Executive Inn & Suites. If you can't find what you're looking for, our team is always ready to assist you.

Reservations & Bookings

What is your check-in and check-out time?
Check-in time begins at 3:00 PM, and check-out time is by 11:00 AM. If you need early check-in or late check-out, please contact our front desk in advance, and we\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ll do our best to accommodate your request, subject to availability.
Do you require a deposit when booking?
Yes, we require a credit card to guarantee your reservation. For standard bookings, we place a hold for the first night\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s stay plus tax. For special events or extended stays, different deposit policies may apply. The remaining balance is due upon check-in.
What is your cancellation policy?
For standard reservations, cancellations made at least 24 hours before the scheduled arrival date will receive a full refund. Cancellations made within 24 hours of the scheduled arrival date may result in a charge equivalent to one night\\\'s stay. Special events and group bookings have different cancellation policies, which will be specified at the time of booking.
Can I modify my reservation after it's been confirmed?
Yes, you can modify your reservation subject to availability. Please contact our front desk as soon as possible if you need to make changes to your dates, room type, or other details. Changes made within 24 hours of arrival may be subject to our cancellation policy.

Amenities & Services

Do you have free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the property for all guests. The network name and password will be provided during check-in.
Do you offer housekeeping service?
Yes, housekeeping service is available to ensure your stay is clean and comfortable. Please contact the front desk if you’d like to request additional cleaning during your visit.

Room Information

Are your rooms accessible for guests with disabilities?
Yes, we have ADA-compliant rooms designed to accommodate guests with disabilities. These rooms feature wider doorways, grab bars in bathrooms, and other accessible amenities. Please specify your requirements when making a reservation to ensure we can provide the appropriate accommodations.
Do the rooms have refrigerators and microwaves?
Yes, many of our rooms are equipped with mini-refrigerators and microwaves for your convenience. If you have a specific preference or need, please let us know when booking or at check-in, and we’ll do our best to accommodate you.

Policies & Procedures

Do you have smoking rooms?
Yes, we offer a limited number of designated smoking rooms for our guests. Please let us know your preference when booking to ensure availability.
Is parking available and is there a fee?
We provide complimentary self-parking for all guests. Oversized vehicles may have limited spaces available. We also offer electric vehicle charging stations for a nominal fee. Please register your vehicle at check-in.
What forms of payment do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept debit cards, but please note that these may be subject to a pre-authorization hold beyond the room charge. We do not accept personal checks or cash payments for room charges.

Local Area & Transportation

How far are you from the airport?
We’re just 20 minutes away from Hattiesburg-Laurel Regional Airport, making travel to and from our motel quick and convenient.
Are there restaurants within walking distance?
Yes, there are several dining options within walking distance of our property. Within a half-mile radius, you\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ll find casual dining, fast food, and a couple of upscale restaurants. Our front desk can provide recommendations and directions based on your preferences.
Is public transportation available nearby?
Yes, there is a bus stop close to our property with routes connecting to downtown and major attractions. The nearest train station is 1 mile away. Our staff can provide schedules and assist with transportation arrangements.

Still Have Questions?

Our friendly staff is available 24/7 to assist with any inquiries you may have about your stay with us.

Call us: +1 (601)-649-8666 | Email: support@executiveinnlaurel.com

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